Privacy Policy

Last Updated: March 15, 2025

evarionelus is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our financial goal tracking services in Australia.

Information We Collect

Personal Information

When you register for evarionelus's financial goal tracking services, we collect personal information that helps us provide you with tailored financial insights. This includes your name, email address, phone number, and postal address. We also collect demographic information such as age range and occupation to better understand your financial planning needs.

  • Contact details including name, email, phone, and mailing address
  • Financial information such as income ranges, savings goals, and expense categories
  • Account credentials and security information
  • Communication preferences and subscription settings
  • Device information and IP addresses for security purposes

Financial Data

To provide effective goal tracking services, we collect information about your financial objectives, spending patterns, and progress metrics. This data is encrypted and stored securely in compliance with Australian Privacy Principles.

How We Use Your Information

Your personal information serves specific purposes related to our financial goal tracking services. We use this data to personalise your experience, track your progress toward financial objectives, and provide relevant insights and recommendations.

Primary Uses Include:

Account management, goal tracking analytics, personalised financial insights, customer support, and service improvements based on user feedback and usage patterns.

Data Type Purpose Legal Basis
Contact Information Account creation and communication Contractual necessity
Financial Goals Progress tracking and insights Service provision
Usage Analytics Service improvement Legitimate interest
Communication Preferences Tailored messaging Consent

Data Sharing and Third Parties

evarionelus does not sell your personal information to third parties. We may share limited data with trusted service providers who help us deliver our financial goal tracking services. These partners are bound by strict confidentiality agreements and data protection requirements.

Service Providers

We work with reputable Australian and international service providers for hosting, analytics, customer support, and payment processing. All providers must demonstrate compliance with privacy standards equivalent to Australian Privacy Principles.

Legal Requirements

In certain circumstances, we may disclose personal information when required by Australian law, court order, or regulatory authority. We will notify affected users when legally permitted to do so.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. These rights empower you to control how your data is used and maintained within our systems.

Access Rights

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correction Rights

Update or correct any inaccurate or incomplete personal information in your account at any time.

Deletion Rights

Request deletion of your personal information, subject to legal and contractual obligations.

Portability Rights

Receive your personal data in a structured format for transfer to another service provider.

How to Exercise Your Rights

Contact our privacy team at support@evarionelus.com with your request. We'll respond within 30 days and verify your identity before processing any requests involving sensitive information.

Data Security and Protection

We implement robust security measures to protect your personal and financial information. Our systems use industry-standard encryption, secure data centers, and regular security audits to maintain the highest level of protection.

Technical Safeguards

All data transmission occurs over encrypted connections using TLS 1.3 protocols. Personal information is stored in encrypted databases with restricted access controls. We conduct regular penetration testing and security assessments to identify and address potential vulnerabilities.

Administrative Controls

Access to personal information is limited to authorised employees who require it for their job functions. All staff receive privacy training and sign confidentiality agreements. We maintain detailed logs of data access and regularly review user permissions.

Physical Security

Our data centers feature multiple layers of physical security, including biometric access controls, 24/7 monitoring, and environmental protections. Backup systems ensure data availability while maintaining security standards.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.

Retention Periods

  • Account information: Retained while your account is active plus 7 years after closure
  • Financial goal data: Kept for the duration of active tracking plus 3 years
  • Communication records: Maintained for 5 years from last contact
  • Usage analytics: Aggregated data retained indefinitely, personal identifiers removed after 2 years
  • Legal compliance records: Retained as required by applicable Australian laws

Secure Deletion Process

When data reaches the end of its retention period, we use secure deletion methods that make recovery impossible. This includes overwriting storage media and destroying physical records according to Australian Government security standards.

International Data Transfers

While evarionelus primarily operates within Australia, some of our service providers may be located overseas. When personal information is transferred internationally, we ensure adequate protection through approved mechanisms.

Transfer Safeguards

International transfers only occur to countries with adequate privacy protection or under specific safeguards such as standard contractual clauses. We maintain records of all international transfers and the protections in place.

Notice: You have the right to request information about any international transfers of your personal data, including the safeguards applied.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalised content. You can control cookie preferences through your browser settings or our cookie management tools.

Types of Cookies We Use

  • Essential cookies: Required for basic website functionality and security
  • Performance cookies: Help us understand how users interact with our services
  • Functional cookies: Remember your preferences and customisation choices
  • Analytics cookies: Provide insights into user behavior and service performance

Third-party cookies may be used for analytics and advertising purposes. These are governed by the privacy policies of the respective third parties, and you can opt out through industry preference centers.

Children's Privacy

evarionelus's financial goal tracking services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Parents or guardians who believe their child has provided personal information to evarionelus should contact us immediately. We will verify the concern and take appropriate action to remove the information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify users through email or prominent website notices at least 30 days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Your Options When Changes Occur

If you disagree with policy changes, you may close your account before the changes take effect. Continued use of our services after the effective date constitutes acceptance of the updated policy.

Contact Our Privacy Team

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, our dedicated privacy team is here to help.

Email: support@evarionelus.com

Phone: +61354426613

Mail: Privacy Officer, evarionelus
57 Enbrook St, Brisbane QLD 4017, Australia

Response Time: We respond to privacy inquiries within 5 business days

For complaints that cannot be resolved directly with evarionelus, you may contact the Office of the Australian Information Commissioner (OAIC) through their website or by phone at 1300 363 992.